Last update : 2016, Marsh 30
At Cravates et Papillons, protecting your privacy and your personal information is very important.
Personal Information Collected
You can, browse through our website or call us without having to disclose any personal information whatsoever.
However, we may collect your personal information in the following cases:
The personal information we may collect during these situations is:
When using a credit card to make a purchase through our website, no information related to your credit card is collected. Your payment is processed and administered by Desjardins banking solutions directly on their secure website for your online purchases.
Use of Personal Information Collected
Unless otherwise stated herein, we promise not to disclose, rent, sell or assign personal information about our customers to third parties or share with third parties, without first obtaining the consent of the customer.
However, we may use your personal information in the following circumstances:
We share your personal information in the following circumstances:
Cookies, Web beacons, IP address
This website also uses web beacons for many of the same purposes as cookies. Web beacons collect non-personally identifiable information to let us know how our website is being used. We use this information to improve user experience on this website.
The IP address: It is a number that is automatically assigned to your computer by your Internet service provider. This number is automatically entered in the server log files whenever you visit our website, as well as the time of your visit and the pages you have visited. It is also collected by web beacons, as described below. Collecting IP addresses is a commonplace practice on the Internet and is done by many websites.
We use IP addresses for purposes related to the use of personal information, as well as to calculate the levels of use of websites, to diagnose server problems, to manage our website and your use of it, including promotional offers to you, to answer your questions and to help you make your purchases. Except as required by law, we treat IP addresses, log files and data on servers as non-personal information.
We may use non-personal information and share it with third parties for any purpose whatsoever and also combine non-personal information with personal information but if we do, we will treat it as personal information as long as it is combined.
Security of Personal Information
We do our best to provide you an online experience that is safe and convenient. We recognize that our customers trust us to protect their personal information. We have put in place measures to protect personal information that we possess and control. Therefore, we only allow access to personal information to those of our employees and our authorized service providers who need the information for the purposes described in this commitment to privacy. We have taken appropriate administrative, technical and physical measures to reasonably guard against access, use, modification and unauthorized disclosure. When you enter your information, the website of Cravates et Papillons uses secure information transmission technology SSL «Secure Socket Layers», making the transaction highly secure. When making an online payment, you may verify if you are in secure mode by the URL link (web address) begins with «https://» rather than «http://».
In order to offer an increased level of security, online access to certain personal information may be protected by the password you choose. We strongly recommend that you not disclose your password to anyone. Cravates et Papillons will never ask for your password in an unsolicited communication.
Notwithstanding the aforementioned, you should know that, unfortunately, no data transmission over the Internet can be considered absolutely safe. Therefore, it is impossible for us to guarantee 100% secure data transmission over the Internet. Cravates et Papillons does not declare or guarantee that personal information will not be lost, misused or modified, and assumes no responsibility for personal information that you transmit, or with regards to the use or misuse of personal information by you or third parties. If you have reason to believe that your communication with us is no longer secure, you must inform us immediately of the problem by contacting us using the procedure described in the "Contact Us" section below. If you notify us by mail, resolving the problem will be delayed.
Here are some recommendations to make your online shopping secure:
In addition, if you receive a suspicious email with a link to update your account information, don't click on this link. If a stranger contacts you, sends you an unsolicited email or asks you to confirm or provide your password or your personal information, ignore the request and contact us immediately.
We keep your personal information for the time required to achieve the objectives mentioned in this commitment to privacy, unless a longer retention period is required or permitted by law.
Links to Other Websites
Access or Change My Personal Information
Our website contains a feature that allows you to set up a Cravates et Papillons account. You need to log into your account to access your personal information and modify it.
You can also subscribe to our mailing list (newsletter) on our website or when you participate in a sweepstakes or contest. Please note that every time we send you an email, we give you the opportunity to unsubscribe from our mailing list, so you can stop receiving emails at any time.
We will only communicate with you if you want us to. If you no longer wish to receive information of a promotional nature, such as about special offers and sales, you may notify us by contacting us by email to email@example.com or by following the refusal to participate instructions provided in the promotional email you received.
When you proceed by email, be sure to include your full name and the email address you used when you made your registration. If you request that we remove your name and your email address from our mailing list, we will keep your name in a file of names excluded in order to meet your request. Processing your email request takes about 10 working days and your request by mail takes about 3-4 weeks; during this period, you may continue to receive communications from us. We would appreciate your patience and your understanding in giving us the time to process your request.
If you change your mind, you can start receiving our promotional communications again by subscribing to the mailing list on our website, at our stores or when you participate in a sweepstakes or contest.
If you have not reached the age of majority, you can browse our website, but you cannot make purchases unless you have permission from a parent or guardian before providing us with personal information.
If you register anyway and we find out that you are under 13 years old, we will remove your registration information and send you an email message alerting you. If you are under 13 and want to make a purchase, please ask a parent or guardian to place the order for you.
Changes to Our Commitment to Privacy